Monday, March 2, 2020
How To Quickly Build Social Media Proposals That Win Clients
How To Quickly Build Social Media Proposals That Win Clients Social media agencies, freelancers, and consultants need clients to survive. It takes a steady influx of new customers to keep the lights on. Thatââ¬â¢s especially true if your clients tend to come and go on a project-by-project basis. Landing clients isnââ¬â¢t easy, though. You have competition gunning for the same business. Your website is likely optimized to attract new leads, butà thats only half the battle. Once youve met with a lead, youll still need to convince them youre the best choice for their social media marketing budget. Well-written social media proposals are key to closing deals. If youââ¬â¢re a writer or marketer, your sales team probably needs your help writing those proposals, too. If youââ¬â¢re working solo, you might need to show why youââ¬â¢re a better option than another freelancer or consultant. Why Would You Need To Build A Social Media Proposal? Clients want to know what you can do for them before they hand over their credit cards. They might hear about you first through your website, at a conference, or by word of mouth. Once youââ¬â¢ve hooked their interest and started discussing your future working together, theyââ¬â¢ll need a tangible agreement in writing. Your stakeholders want to know exactly what youââ¬â¢ll do, and theyââ¬â¢ll want something they can show their boss to show youââ¬â¢re worth the money. This is where strong proposals become invaluable. Theyââ¬â¢re a key tool forà showing why youââ¬â¢re the best choice. TIP: Download the free template below to put the advice in this post to use.How To Quickly Build Social Media Proposals That Win Clients (Free Template)Keep Organized With For Agencies Shameless plg: we're pretty excited about our recently launched agency plans. Now, it's easier than ever to manage all your clients on one platform (and you'll be reeling 'em in like crazy once you're done with this post). Looking for more details? Check 'em out here. What Do Successful Social Media Proposals Need To Include? Your proposal needs to show your prospect how you can benefit their business. Itââ¬â¢s not personal, but they donââ¬â¢t care about you. They care about what you can do for them. Keep your client front and center while covering each of the following: What are you going to do. You know youââ¬â¢re not just going to post pretty pictures on Facebook. Make sure your client knows that too. How are you going to do it?à Which tactics and methodologies will you use to achieve Whoââ¬â¢s going to do the work?à Which of your team members will be working on the account? Why does this all benefit your client, anyway?à How is their business going to be transformed as a result of working with you? How much is this is all going to cost? If youââ¬â¢re good,à your services probably donââ¬â¢t come cheap. Show why youââ¬â¢re worth it, and clients will be much more willing to sign. Recommended Reading: This Is How To Write For Social Media To Create The Best Posts How To Build An Awesome Social Media Proposal Step-By-Step Next, letââ¬â¢s look at how to build a proposal. This should take a little bit of time to complete. You want the document you deliver to be detailed, polished, and well-planned. Start By Establishing Goals, Metrics, And Objectives Your prospective client wants to know how your work will benefit their business. Logically, it makes sense to start with goals. These will be the endpoints you work toward. Use the SMART Methodology You may have heard us mention SMART goalsà on the blog (or elsewhere). If youââ¬â¢re unfamiliar, thatââ¬â¢s okay. The SMART methodology provides a simple framework for effective goal setting. Set Business Goals For Your Client Next, outline tangible business goals. This could include: Generating leads Raising brand awareness and cultivate brand loyalty Increasing sales and revenue These specific goals will depend on your prospectââ¬â¢s business needs. You should have some idea what these are after your initial discussions with them. Determine Metrics Youââ¬â¢ll Monitor In order to reach your goals, youââ¬â¢ll need to determine which metrics matter. Applying the right data will help you know if youââ¬â¢re succeeding, and prove it to your client. Traffic: How much traffic are you sending to your website? This is often key for driving leads. Follower Growth: The more followers, the better. However, itââ¬â¢s important to make sure youââ¬â¢re attracting the right followers (meaning, followers who fit the clientââ¬â¢s desired, target audience). Engagement: You donââ¬â¢t want to bore your audience. If people like your social media content, theyââ¬â¢ll interact with it. Reach: Sometimes, just getting your message in front of people is enough to influence positive business outcomes. This measures how many people see a post, even if they donââ¬â¢t engage with it. Conversions: Driving conversions from organic social media isnââ¬â¢t always easy. ââ¬Å"Isnââ¬â¢t always easyâ⬠doesnââ¬â¢t mean ââ¬Å"isnââ¬â¢t possibleâ⬠though, and it may well be important to your client that you know how to turn social media into a revenue or lead generating machine. Recommended Reading: How To Track Your Marketing Objectives To Focus On Success Be Intentional About Channel Selection While weââ¬â¢re discussing social media proposals, we need to be clear that the spectrum of social media is broad. Depending on your potential client, some channels may make sense more than others. Be sure to tailor your proposal to networks that: Your client is already on. Your client wants to build a presence on. Platforms you feel your client should be on, but may not have thought of. Be intentional about selecting social media channels for clients.Introduce Your Team Members The most reliable clients donââ¬â¢t just pay for projects. They invest in relationships with your team. Theyââ¬â¢ll want to know who theyââ¬â¢re working with, and what those people are going to be doing. Help them put names to faces in your proposal. Include the following information. Identify Roles What capabilities do you have on your team? Show your prospect that you have the skill sets required to do what theyââ¬â¢re asking from you. Here are some common roles: Writers. Your literary ninjas crafting compelling copy that entertains and motivates audiences. Designers. Visual content geniuses that will make your clientââ¬â¢s social channels look their best. Strategists. Big picture thinkers that connect the dots between tactics, strategies, and objectives. Analysts. Data wizards that tell you whatââ¬â¢s working, why itââ¬â¢s working, and how itââ¬â¢s working. Project managers. Professional cat herders that keep the rest of your team in line and on time. Account managers. Your face to your client. This person is your prospectââ¬â¢s first point of contact for anything they need. Introduce Team Members Knowing a little bit about your team (beyond the work theyââ¬â¢ll be doing) can help humanize your agency. Add screenshots and quick bios outlining their interests and passions. Include details about their skill sets. What Services Will You Provide? Anyone can talk about how theyââ¬â¢ll ââ¬Å"transform your businessâ⬠while dropping three-letter acronyms like ââ¬Å"ROIâ⬠and "CPC" and whatever else. Actually showing your prospect what youââ¬â¢ll do is more difficult. This is where you need to demonstrate exactly what kinds of skills youââ¬â¢ve got, and what kind of results you can expect to produce. Think ââ¬Å"less talk, more rock.â⬠Writing a proposal? Think 'less talk, more rock.'Some examples might include: Social media content creation Campaign planning Social listening Analytics and measurement How Your Team Will Do It You donââ¬â¢t have to give away all your secrets. However, a client will want to know how youââ¬â¢re going to deliver on your promises. Consider including some of the following items in your proposal: A description of your processes and methodologies. Whatââ¬â¢s unique about the way you work that helps you deliver better results than your competition? What tools do you use? Using the same tools can be helpful for collaborating with clients. A clear explanation for the specific work youââ¬â¢ll perform. Specific tactics and techniques youââ¬â¢ll use. Why Youââ¬â¢ll Do This Work Whatââ¬â¢s the reason youââ¬â¢re going to do all this work, anyway? Be sure you know what your clientââ¬â¢s objectives are. Some possible objectives could include: Increasing brand awareness Community building and engagement Driving leads TIP: Tie specific objectives back into your client's overall business goals. Set Clear Schedules And Timelines You donââ¬â¢t want to leave your client wondering what youââ¬â¢re doing while burning their budget. Let them know when things will be done up front. This includes: Deadlines for projects. Timelines for meetings and check-ins. Time frames to reach performance goals. Recommended Reading: How To Meet Deadlines When You're Sick And Tired Of Missing Them Tips For Setting Deadlines Your client needs to know when to expect work to be completed. It helps with their own planning and makes their life easier. Keep these pointers in mind: Be realistic. Donââ¬â¢t over-promise how fast you can get work done. Be up front about how much time itââ¬â¢s going to take to do a good job. Hold yourself accountable. Once you set a deadline, consider it set in stone. Do whatever you have to in order to meet it. If you were realistic about setting your timeline, you shouldnââ¬â¢t need to pull any all-nighters. Make sure deadlines are agreed upon. This ensures a client canââ¬â¢t try to force your hand to deliver faster than promised. Be firm on your timelines and work hard to meet them. Under-promise and over-deliver. When it comes to deadlines, under-promise and over-deliver.Be Clear About Budgets Going over-budget is stressful for agencies and consultants. It leads to costly write-offs or over-billing your clientà (and you should never over-bill anyone, for anything, ever). Neither is good for either side. The best way to avoid problems here is to establish realistic budgets. Tips For Setting Budgets Every team member you add to a project raises the cost. Include only those who are essential. Be smart when planning meetings. They can be a drain on both time and budget if youââ¬â¢re billing for hours spent in meetings, in addition to time spent doing the work. If youââ¬â¢ve selected the right people, to perform the right work, on the right timeline, then budgets should (hopefully) fall in line too. If your client disagrees, then negotiate, or even walk away. You need to arrive at terms that are satisfactory to both sides. Determine Reporting Periods And Deliverables As you work with your client, theyââ¬â¢ll expect to see some kind of reporting. This could mean a formal weekly or monthly reporting document showing how your work is performing. Your proposal should note: When to expect reports. What those reports will look like (PowerPoint, Excel, PDF, etc.). What data will be reported on. These should be tied back to your goals and metrics. Simple as that. Recommended Reading: How To Develop A Winning Social Media Content Strategy (Free Template) Manage Everything With For Agencies! So, you've started pitching your proposals and you're winning tons of clients. What comes next? You'll need to manage each of those clients. And with for Agencies, you can keep clients organized without losing your mind. Here's a quick rundown on what our multi-calendar plans have to offer busy agencies and consultants (like you): Manage all your clients in ONE place. Eliminate the need for spreadsheets, email threads, and multiple platforms! Get all your clients under one roof. Make it easy for you, your clients, AND your team to collaborate, manage projects, and get sh*t done. Simplify your teamââ¬â¢s workflows and collaboration. With custom integrations, team member approvals, and streamlined communication, you can easily facilitate real time collaboration with your clients, stay on track with project tasks, and execute on projects faster. Customize to fit your needs. is designed for flexibility. And as your clientele grows, so should your calendar. With three tiers of multi-calendar plans, makes it easy to scale your plan to fit your clientââ¬â¢s unique needs! Improve client retention with data-driven results. No more warm fuzzies! Prove the value of all your hard work with real data. Utilize ââ¬â¢s most advanced analytics to measure your success and improve client retentionâ⬠¦.(without all the tedious data collection). Which means you can stop jumping from screen to screen, manage all your clients on ONE platform, and get your agency super organized in the process. Now Go Win More Clients Strong social media proposals help clients visualize a better future for themselves, thanks to your work. Take what youââ¬â¢ve learned here (and use the free template included) and start winning more business.
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